FAQ
Questions owners ask.
Getting started
Is it for my business?
It's for owner-run distributors and wholesalers with a small team who sell to shops, often on credit. It isn't for brands managing their distributors, or companies already running a big ERP.
My staff aren't used to apps. Will they manage?
Yes. Each person sees only the parts their job needs, in plain words. We show your team how during setup.
Can I hide my buying price and profit from staff?
Yes. You decide what each person can see and do.
Can I bring in my existing shops, products and dues?
Yes. During setup we add your shops, products and what each shop already owes you.
How do we get started?
Book a demo. We set it up with you, and you start as soon as that's done.
What does it work on?
It works on Android phones.
Can I use it on the computer too?
Yes. Use it on the computer as well as the phone.
Your team
Can staff share one phone?
Yes. Staff can share one phone, each with their own login, so you see who did what.
Which roles can I start from?
Sales, delivery or manager, or make your own. Then switch each area on or off for each person.
Can I hide reports from sales staff?
Yes. Reports show only to the people you allow.
Can I see each person's work for the day?
Yes. Each person's activity shows the sales and payments they recorded.
Does it work for service staff too?
Yes. Make a role for technicians or cleaners and switch on only what they need.
Can I see who changed a bill?
Yes. An edited bill shows who changed it, and when.
Selling and billing
Can I bill in boxes and loose pieces together?
Yes. Like 2 Box + 5 Piece on one line, and stock updates in both.
Can wholesale and retail shops get different prices?
Yes. Tag each shop wholesale or retail and the bill picks its price.
Can I add a discount or a delivery charge?
Yes. Add discounts and extra charges on the bill.
Can I share or print the bill?
Yes. Share it on WhatsApp as an A4 or thermal bill, or print it from the phone.
Can some shops buy off the van and others book orders?
Yes. Van sales and order booking run side by side in the same app.
Can I bill a shop that isn't in the app yet?
Yes. Add the shop with its name and number while you make the bill.
Can I scan items into the bill?
Yes. Scan a product's barcode with the phone camera to add it.
Can I book orders that come by phone or message?
Yes. Add the order in the app when it comes in, and its stock is kept aside.
Can I give a shop an estimate first?
Yes. Make an estimate, and turn it into a sale when the shop agrees.
What if an item runs out after it is booked?
Booked stock is kept aside, and you can stop sales of items that are out of stock.
Do I need to add every buyer as a customer?
No. A fully paid sale needs no customer. Add one only when they take credit.
Can a regular shop take goods on credit at the counter?
Yes. Pick the shop, and what isn't paid goes to its dues.
Does a counter sale take stock out?
Yes. Every bill takes its items out of the warehouse count.
Is the shop billed when I leave the stock?
No. The shop is billed only for what sold, at the next visit.
What happens to stock that comes back?
Good stock goes back to your stock. Expired stock is written off as wastage at cost.
Do I choose sale-or-return per shop or per sale?
Per sale. The same shop can have sale-or-return and normal sales.
Can I see which shops waste the most?
Yes. Wastage is recorded shop by shop, so you can see where it piles up.
Can I see sales for each route?
Yes. A report shows sales route by route.
Can I group my shops by route?
Yes. Make routes, put each shop on one, and filter shops by route.
Can I see a shop's dues before I bill?
Yes. Pick the shop and what it owes shows before you add items.
How does sale-or-return work?
Leave stock at the shop, count what sold and came back at the next visit, and bill only what sold. Wastage is written off at cost.
Stock and purchases
Can I see stock left at shops?
Yes. Stock you leave at shops on sale-or-return has its own count, shop by shop.
Can I stop sales of items that are out of stock?
Yes. Out-of-stock items can be blocked from sale.
Can I see stock that isn't selling?
Yes. A list shows items that haven't moved.
Does a purchase update my stock?
Yes. Receiving goods adds stock and updates prices.
Can I see what I owe each supplier?
Yes. Every supplier has a balance, bill by bill.
Can I attach a photo to an expense?
Yes. Take a photo of the bill when you record it.
Can staff record expenses?
Yes, if their role allows it.
Money, dues and reports
Which payment modes can I record?
Cash, card, mobile pay and bank transfer, and you can split one payment across them.
Can a shop pay in advance?
Yes. The advance is saved and used on its next bills.
Can I see who took each payment?
Yes. Every payment shows who collected it, when and how.
What if a shop pays only part of what it owes?
Record what they pay. It clears the oldest bills first and the rest stays as dues.
Can I see one shop's full history?
Yes. Each shop has a ledger of bills, payments and refunds.
Can I see which shops are late before a round?
Yes. Dues by age show every shop's oldest unpaid bill.
Can I see profit for the day?
Yes. Sales, expenses and profit for today, on one screen.
Can I see which shops stopped ordering?
Yes. A report lists shops that haven't ordered for a while.
Can I see the discounts I gave away?
Yes. The sales report shows discounts and lowered prices you gave away.
Can I see reports on my phone?
Yes. Reports work on your phone and on the computer.
How do I see what each shop owes?
Every shop's dues are listed bill by bill, oldest first.
By trade
Bread and bakery
What happens to stale bread that comes back?
It is written off as wastage at cost, against the shop it came from. Good stock goes back to your stock.
Some shops buy outright, some keep bread on return. Can I do both?
Yes. Choose for each sale. Both work in the same app.
I sell bread, bun, rusk and cake. Do they all fit?
Yes. Add each product with its own pack size and price, in packets, trays or crates.
Bread goes out in crates and loose packets. Can I count both?
Yes. Set the crate size once. Count crates and loose packets together, and stock updates in both.
Ready-to-eat and instant foods
What happens to expired packs I take back?
They are written off as wastage at cost, against the store they came from.
I sell batter, flatbreads, noodles and ready mixes. Do they all fit?
Yes. Add each product with its own pack size and price.
Packs go out in crates and loose. Can I count both?
Yes. Set the crate size once. Count crates and loose packs together, and stock updates in both.
Eggs and poultry
Many shops pay a few days later. Is that fine?
Yes. The bill goes on the shop's dues and your sales staff collect it on a later visit.
Can I sell trays to one shop and loose eggs to another?
Yes. Each sale can mix trays and loose eggs, and stock updates in both.
Can I sell chicken by the kg?
Yes. Set the item's unit to kg and bill in kg.
Chips and savoury snacks
Some shops keep stock on return. Can I do that too?
Yes. Use sale-or-return for those shops and normal billing for the rest.
Can I see what each shop sold and sent back?
Yes. Each visit shows what sold and what came back at that shop.
Can I sell in boxes, strings and packets?
Yes. Set the sizes once and sell in any of them.
Milk and dairy
Mornings are rushed. Is billing fast enough?
Yes. Pick the shop, tap the items, and the bill is made. Share it on WhatsApp in a tap.
I sell milk, yoghurt, cheese and butter. Do they all fit?
Yes. Add each with its own unit: packet, litre, cup or kg.
Milk goes out in crates and loose packets. Can I count both?
Yes. Set the crate size once. Count crates and loose packets together, and stock updates in both.
Rice, flour, oil and spices
Can I sell a full sack and loose kg from the same stock?
Yes. Set the sack size once. Sell sacks or kg and stock updates in both.
A shop orders 5 sacks for next week. Can I keep them aside?
Yes. Book the order, and those sacks are kept aside until you pack and deliver them.
I also sell oil and spices. Do they fit?
Yes. Each product gets its own units: tin, litre, bag or kg.
Biscuits, confectionery and FMCG
Is this one of those big company systems?
No. It is made for a small team: an owner, a few sales staff, a warehouse. Plain words and simple screens.
Can my sales staff book orders at the shop?
Yes. Book the order and its stock is kept aside, ready to pack and deliver.
Can I sell by the carton and by the piece?
Yes. Set the carton size once and sell either way. Stock is kept in one count.
Hardware and electrical
I have hundreds of items. Is that a problem?
No. Add every item with its unit and rate. Your team searches and picks on the phone.
Can I sell by box and by piece?
Yes. Set the box size once, and sell either way. Stock is kept in one count.
Dealers order a mix of items on each visit. Can one order hold them all?
Yes. Add every item to one order, each with its own unit and rate. Its stock is kept aside until it goes out.
Cosmetics and personal care
Each product comes in many shades. Does that fit?
Yes. Each shade and size is its own item with its own price.
Can shops return what didn't sell?
Yes. Record the return against the shop. Good stock goes back to your stock.
Can I see which items sell most?
Yes. Sales reports show what sold, by item and by shop.
Cleaning and pest control
Can I price a deep clean differently from a regular clean?
Yes. Add each kind of clean as its own item with its own price, and pick it on the bill.
Some offices pay once a month. Can I bill each clean now?
Yes. Bill each clean on credit and take the payment when it comes. It clears the oldest bill first.
Can I keep count of my supplies?
Yes. Add your supplies as stock and see what's left and what's running low.
Pet care
Can I bill a groom and a bath on one visit?
Yes. Add each service with its own price, and put them on one bill at the door.
Can I see a customer's past visits?
Yes. Each customer's past bills are in one place.
I sell shampoo and treats too. Can I bill them?
Yes. Add them as products with stock, and bill them with the visit.
Repair and installation
Can technicians bill at the customer's home?
Yes. Make the bill on the business phone, with parts and service charge, and record the payment.
Do I know what parts are left?
Yes. Every part on a bill comes off your stock.
Can I see who collected at the door?
Yes. Every payment shows who collected it, when and how.
Resellers
How do I become a reseller?
Fill the short form on the Resellers page. We call you back to know you and your area.
Didn't find yours? Ask us and we'll call you back.
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